Bacula, the Network Backup Tool for Linux, Unix, and Windows
Description: Bacula a network backup and restore program
Keywords: Bacula, backup, restore, file backup

> ## It comes by night and sucks the vital essence from your computers.

> General Bacula Home What is Bacula? Features Supported Systems Supported Tape Drives Supported Autochangers License Site Visits Testimonials Documentation Online Beta Manual Beta PDF Manual Beta Tared Manual Online Manual PDF Manual Tared Manual Projects Bacula Projects Support Email Lists Support Bug Reporting SourceForge Project Page Current Downloads All Downloads CVS |  | # Bug Reporting Before reporting a bug, please be sure it is a bug and not a request for support (see the Support tab to the left). Bacula now has a bug reporting system implemented by Dan Langille and hosted on his computer. It is web based, easy to use, and we recommend you give it a try. You can submit a bug or review the list of open or closed bugs by visiting: ## http://bugs.bacula.org. Most Bacula problems are questions of support, so if you are not sure if a problem you are having is a bug, please send an email to bacula-users at lists.sourceforge.net. The previous address was modified to prevent easy use by spammers. To use it, you must replace the at with an @ symbol. You do not need to be subscribed to the list to post to it. If you do not get an answer, then try reporting a bug, but please do not enter support requests in the bug database. ## Information Needed For us to respond to a bug report, we normally need the following as the minimum information, which you can enter into the appropriate fields of the bug reporting system: Your operating system The version of Bacula you are using A clear and concise description of the problem If you are having tape problems, please include: The kind of tape drive you have Have you run the btape "test" command? The first two of these items can be fulfilled by sending us a copy of your config.out file, which is in the main Bacula source directory after you have done your ./configure. In addition, we will sometimes need a copy of your Bacula configuration files (especially bacula-dir.conf). If you think it is a configuration problem, please don't hesitate to send them if necessary.